Managed IT Services.


Many organizations struggle to manage their IT Systems and are often forced to commit additional time, talent, and financial resources when their IT Systems fail.  Businesses report an average of over 50 hours of lost productivity per employee per year due to IT problems within their infrastructure.  Remote Monitoring and Remediation (RMM) allows organizations to move beyond the chaotic and stressful break/fix model to a comprehensive, proactive, continual monitoring model at a set fee.  93% of IT problems can be proactively addressed via remote services before they turn into performance problems, downtime, loss of data, or security breaches.  RMM frees your organization to focus on your core services, heightening productivity.  In addition, supplementing your in-house IT Department with RMM allows your IT Staff to focus on higher level critical issues.  With a set fee model, you also have predictable IT expenditures, facilitating accounting and budgeting requirements.



Backup, Disaster Recovery and Business Continuity.

With SyncCom's Backup, Disaster Recovery and Business Continuity Solutions, you can benefit from a complete end-to-end business continuity solution that ensures the protection and recovery of critical business data stored on Microsoft Windows Servers and Desktops



Help Desk Services.

Our U.S.-based team (Pittsburgh, PA) of Level 1 and 2 technicians provide frontline support handling your client calls and remotely resolving their issues.

Peace of Mind

With SyncCom's 24/7/365 Remote Monitoring and Remediation (RMM) you can rest easy knowing that your network is always being monitored and issues resolved proactively.